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KitchenAid Refrigerator

KitchenAid KSBS20QE

Model # KSBS20QE

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KitchenAid sold the KSBS20QE as part of its US refrigerator range, recorded by its source as a flush-mount built-in side-by-side refrigerator of 19.7 cu. ft. It appears on KitchenAid’s US product site in March 2000 and nowhere after that. That dates the machine to around then: discontinued, and now around a quarter of a century old. Nothing beyond what that source states is claimed here, and no figure has been carried across from a neighbouring model number.

KitchenAid printed the colour and finish numbers KSBS20QEAL, KSBS20QEBL, KSBS20QEWH on the same product page as KSBS20QE. An owner whose plate reads one of those is looking at the same cabinet in a different finish, and is on the right page here. At this age the work on a KSBS20QE is mostly mechanical and electrical rather than electronic — seals, fans, defrost components, switches and the start device. Those are the parts still in circulation for cabinets of this generation, and they are what we check availability on before any figure is put on a repair.

Key Features

  • Flush-mount built-in side-by-side refrigerator
  • 19.7 cu. ft. capacity
  • KitchenAid Superba series
  • Recorded on KitchenAid's US product site in March 2000
  • Colour and finish numbers printed alongside it: KSBS20QEAL, KSBS20QEBL, KSBS20QEWH

Most Common Issues on This Model

01

A weeping inlet valve leaving a slow puddle behind the cabinet that is easy to miss

02

Start relay failure, which stops a mechanically sound compressor dead

03

Control board faults after many years of service, showing as a cabinet that ignores its settings

04

A failing evaporator fan, heard as a rising whine or a rattle that changes when the door is held shut

Error Codes Common to This Model

F8 E8

KitchenAid French Door Refrigerator F8 E8 Error Code

F8 EC

KitchenAid French Door Refrigerator F8 EC Error Code

H2O Light

KitchenAid Refrigerator H2O Filter Status Light

CL or LO

KitchenAid Undercounter Beverage Center CL or LO Error Code

E1

KitchenAid Undercounter Refrigerator, Wine Cellar and Beverage Center E1 Error Code

E2

KitchenAid Undercounter Refrigerator, Wine Cellar and Beverage Center E2 Error Code

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FAQ

KitchenAid KSBS20QE FAQ

KitchenAid gives the location for its refrigerators as inside the refrigerator, on the left wall, and that is where the KSBS20QE plate sits. It is an adhesive label, typically silver on major appliances, carrying the model number and the serial number together. Read the whole string off the label rather than from memory, because a KSBS20QE sits in a family of very similar numbers.

Sometimes, yes - a discontinued model like the KSBS20QE can mean waiting on a specialist supplier for an obsolete part. We establish that on a KSBS20QE before the job starts, so the choice between waiting, substituting where a substitute genuinely exists, and replacing the machine is yours to make with the facts in front of you.

With the refrigerator switched off at its supply, frost behind the freezer back panel on a KSBS20QE means the defrost cycle is not completing - the heater, the defrost thermostat or the control that times it. Left alone on a KSBS20QE, that ice eventually blocks the airflow the fresh food compartment depends on.

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