KitchenAid Refrigerator

KitchenAid KBRS20ETSS

Model # KBRS20ETSS

The KBRS20ETSS is a US-market KitchenAid refrigerator. It appears on KitchenAid’s US product site in May 2012 and nowhere after that. That dates the machine to around then: discontinued, and now about a decade into service. No published specification for this model was recovered. What survives is the model number and a dated record of when KitchenAid was showing it, and that is what is set out here.

KitchenAid appends a two-digit production-revision code to the base number on the rating plate, and the codes actually observed for this model are KBRS20ETSS00, KBRS20ETSS01, KBRS20ETSS11. A plate reading one of those is still a KBRS20ETSS; the suffix identifies which production revision you have, and it occasionally decides which version of a part fits. A cabinet of this vintage is past the point where the door seal, the evaporator fan and the defrost components are as-new, and those account for most of what a KBRS20ETSS is called out for. Since the model is discontinued, we settle what can still be supplied for it before the work is quoted.

Key Features

  • No published specification for this model was recovered
  • Recorded on KitchenAid's US product site in May 2012
  • Rating-plate revision codes observed for this model: KBRS20ETSS00, KBRS20ETSS01, KBRS20ETSS11
  • A KitchenAid owner's manual for this model is on record

Most Common Issues on This Model

01

Sagging doors and worn hinge cams, which stop the seal meeting the cabinet squarely

02

Drain blockage at the back of the freezer floor - a routine clear rather than a sealed-system job

03

Sealed-system problems - a refrigerant leak or a restriction - the one fault worth weighing carefully against the value of the cabinet

04

A defrost cycle that has stopped running, so ice builds behind the freezer back panel until airflow chokes

Error Codes Common to This Model

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FAQ

KitchenAid KBRS20ETSS FAQ

The KBRS20ETSS plate is inside the refrigerator, on the left wall, in KitchenAid's own words. It is the adhesive label used across their major appliances, typically silver, and it carries both numbers. A photograph of the KBRS20ETSS label is the most reliable thing you can send us.

The KBRS20ETSS is discontinued, but age alone does not decide it. Most of what fails on a KBRS20ETSS is a wear component priced in tens of dollars rather than hundreds, and those repairs stay worthwhile. The exception is the sealed system, where the cost sits close to what the cabinet is worth, and we check the parts position before quoting either way.

With the refrigerator switched off at its supply, the fill valve, the fill tube and the ice maker module on a KBRS20ETSS are checked in that order, because a fill tube frozen shut imitates a dead module exactly. The sealed system on a KBRS20ETSS is very rarely the reason ice production stops.

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