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KitchenAid Refrigerator

KitchenAid KTRS21KMSS

Model # KTRS21KMSS

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The KTRS21KMSS is one of the KitchenAid refrigerators. It was on KitchenAid’s US product site from June 2004 to August 2004 and gone after that. That places the machine inside that window: discontinued, and now roughly twenty years old. No published specification for this model was recovered. What survives is the model number and a dated record of when KitchenAid was showing it, and that is what is set out here.

At this age the work on a KTRS21KMSS is mostly mechanical and electrical rather than electronic — seals, fans, defrost components, switches and the start device. Those are the parts still in circulation for cabinets of this generation, and they are what we check availability on before any figure is put on a repair.

Key Features

  • No published specification for this model was recovered
  • Recorded on KitchenAid's US product site from June 2004 to August 2004
  • A KitchenAid owner's manual for this model is on record

Most Common Issues on This Model

01

Evaporator fan bearing wear, ending in a fan that will not start from cold

02

Condenser coils choked with dust and pet hair, making the compressor run longer and hotter than it was meant to

03

Sagging doors and worn hinge cams, which stop the seal meeting the cabinet squarely

04

Drain blockage at the back of the freezer floor - a routine clear rather than a sealed-system job

Error Codes Common to This Model

E1

KitchenAid Undercounter Refrigerator, Wine Cellar and Beverage Center E1 Error Code

E2

KitchenAid Undercounter Refrigerator, Wine Cellar and Beverage Center E2 Error Code

HI or LO

KitchenAid Undercounter Refrigerator, Wine Cellar and Beverage Center HI or LO Error Code

Over Temp

KitchenAid Undercounter Wine Cellar Over Temp Alert

F8 E3

KitchenAid French Door Refrigerator F8 E3 Error Code

F8 E8

KitchenAid French Door Refrigerator F8 E8 Error Code

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FAQ

KitchenAid KTRS21KMSS FAQ

Inside the refrigerator, on the left wall is where KitchenAid says the label is, and that holds for the KTRS21KMSS. The adhesive label there gives model and serial. Copying the KTRS21KMSS string character by character is worth the extra minute, since one letter separates several different cabinets.

It is discontinued, so parts availability is the question that decides everything else. We look up what can still be supplied for a KTRS21KMSS at the outset, and if the part that has failed cannot be had we say so plainly instead of charging for a diagnosis that leads nowhere.

With the refrigerator switched off at its supply, leaving the KTRS21KMSS propped open to the air is sensible if it is no longer holding temperature, because a closed cabinet that is not cooling grows mould quickly. Food safety comes first on a KTRS21KMSS as on anything else, and anything that has sat above a safe temperature for hours should go in the bin.

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