KitchenAid Microwave

KitchenAid KEMS377D

Model # KEMS377D

The KEMS377D belongs to KitchenAid’s US microwave oven catalogue. KitchenAid’s published description of the KEMS377D is a SUPERBA® 27″ Combination Thermal Convection® Oven with Crispwave® Microwave. No other specification for it survives in the sources used here. The only dated record of it is a capture of KitchenAid’s US product site from March 2000.

KitchenAid’s archived product page for the KEMS377D also prints KEMS377DAL, KEMS377DBL, KEMS377DBS, which are the same machine in different colours and finishes. A plate reading one of those belongs on this page too. That puts the KEMS377D two decades or more into use, which is where the door latch, the interlock switches and the turntable drive start to decide how the machine behaves. Discontinued does not mean unrepairable, but it does mean availability of the specific part for a KEMS377D is established before any figure is put on the job.

Key Features

  • SUPERBA® 27" Combination Thermal Convection® Oven with Crispwave® Microwave
  • Recorded on KitchenAid's US product site in March 2000
  • A KitchenAid owner's manual for this model is on record

Most Common Issues on This Model

01

Touch panel and membrane failure, where a key is ignored or repeats on its own

02

A turntable motor or drive coupler that has stopped turning

03

Interior lamp and lamp holder failures

04

Door hinge and latch wear, so the door sits proud of the frame and the interlocks no longer line up

Error Codes Common to This Model

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FAQ

KitchenAid KEMS377D FAQ

KitchenAid places the plate inside the door, so that is where the KEMS377D label will be. Model and serial are printed on the same sticker. Getting the KEMS377D number exactly right matters most on an older machine, where parts diverged between otherwise identical-looking siblings.

Then the job stops there and you are told. The KEMS377D has been out of production for long enough that this is a real possibility on some components, which is why availability for a KEMS377D is checked before a diagnosis is charged for rather than after.

Usually to the door interlocks rather than to the control. With the KEMS377D unplugged at the wall, a technician checks the latch and the interlock chain on a KEMS377D first, because a display that lights proves the low-voltage side of a KEMS377D is alive.

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