What Press Cancel to Reset Means
Built-In Microwave, including the microwave-oven combination: KitchenAid publishes this message on its own page and gives it the same text as its Call Service message - "This message will be displayed when a fault or error has been detected," followed by "If Call Service is displayed after pressing Cancel, reset power to the product." Read together the two messages describe one sequence: the appliance asks you to press Cancel, and what it shows afterwards tells you whether the fault was momentary or not.
Common Causes of Press Cancel to Reset
- A fault detected during or before a cycle that the control wants acknowledged
- A transient condition that clears the moment the control is allowed to reset
- An underlying failure that will announce itself again after Cancel
🔧 One Safe Check You Can Try
Press Cancel. That is what the message is asking for, and on a fault that was a passing state it is the whole fix. If the display then asks for service, let the appliance cool, interrupt power at the breaker for a minute, restore it, start a bake cycle, and watch for a minute.
⚠ Why You Shouldn't Go Further Than That
- Pressing Cancel repeatedly on a message that keeps coming back trains you to ignore it, and the fault behind it is still there each time.
- A microwave stores energy in its high-voltage capacitor, and that charge does not drain when the power goes off; opening the outer case is therefore dangerous even on a unit that has been disconnected for hours.
- There is nothing published beyond Cancel and a power interruption, so anything further is diagnosis with equipment rather than steps anyone can follow at home.
Opening a panel to inspect or repair something yourself doesn't automatically cancel your manufacturer's warranty — but it can risk accidental damage, and some manufacturers do have specific service conditions. Check your product's warranty terms, or ask us, before deciding.