The KEMS378SSS is a KitchenAid microwave oven sold in the United States. No published specification for this model was recovered. What survives is the model number and a dated record of when KitchenAid was showing it, and that is what is set out here. The archive of KitchenAid’s US product site holds it from June 2010 through to February 2013, and no later capture carries it.
KitchenAid appends a two-digit production-revision code to the base number on the rating plate, and the codes actually observed for this model are KEMS378SSS00, KEMS378SSS02, KEMS378SSS03, KEMS378SSS04. A plate reading one of those is still a KEMS378SSS; the suffix identifies which production revision you have, and it occasionally decides which version of a part fits. A machine of that age has had enough cycles for the door latch, the interlock switches and the turntable drive to have moved on from new, and that is where diagnosis usually starts on a KEMS378SSS. Discontinued does not mean unrepairable, but it does mean availability of the specific part for a KEMS378SSS is established before any figure is put on the job.
Key Features
- No published specification for this model was recovered
- Recorded on KitchenAid's US product site from June 2010 to February 2013
- Rating-plate revision codes observed for this model: KEMS378SSS00, KEMS378SSS02, KEMS378SSS03, KEMS378SSS04
- A KitchenAid owner's manual for this model is on record
Most Common Issues on This Model
Cavity paint worn through where dishes rub, which leads to rust at that spot
Keypad legends worn away with use, so the panel is hard to read
A door seal face damaged, which the oven can read as an interlock fault
A magnetron reaching the end of its life, showing as heating that has become slow and uneven