KitchenAid Microwave

KitchenAid KEMS378G

Model # KEMS378G

The KEMS378G is one of the KitchenAid microwave ovens. KitchenAid’s published description of the KEMS378G is a Superba® 27″ Microwave Convection Upper/Convection Lower Oven. No other specification for it survives in the sources used here. KitchenAid’s US product site shows it in January 2000, and no later capture carries it.

KitchenAid’s archived product page for the KEMS378G also prints KEMS378GBL, KEMS378GWH, which are the same machine in different colours and finishes. A plate reading one of those belongs on this page too. A KEMS378G still in a kitchen today has twenty-odd years behind it, and that age shows first in the door latch, the interlock switches and the turntable drive. Discontinued does not mean unrepairable, but it does mean availability of the specific part for a KEMS378G is established before any figure is put on the job.

Key Features

  • Superba® 27" Microwave Convection Upper/Convection Lower Oven
  • Recorded on KitchenAid's US product site in January 2000
  • A KitchenAid owner's manual for this model is on record

Most Common Issues on This Model

01

Grease and charcoal filters left unchanged, which shows as poor extraction and a labouring fan

02

High-voltage component failure, which is bench work for a technician rather than anything an owner can inspect

03

Control board faults after years of heat and grease

04

A cooling fan path blocked with grease, so the oven overheats and stops part way through a programme

Error Codes Common to This Model

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FAQ

KitchenAid KEMS378G FAQ

The KEMS378G label sits inside the door, in KitchenAid's own words. It is the adhesive label used across their major appliances and it carries both numbers. A photograph of the KEMS378G label is the most reliable thing you can send us.

Not usually in labour. What age changes on a KEMS378G is the chance that a given part has to come from a specialist supplier rather than off the shelf, and that is established at the outset so the price you are given is the price of the actual job.

Yes, and it is one of the simpler repairs. With the KEMS378G unplugged at the wall, the drive coupler under the glass tray is the first thing checked, since it can be inspected from inside the cavity. If the coupler on a KEMS378G is sound, the motor beneath it is the fault and is replaced by a technician.

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